Interim Fitness Manager

Job Posted 9/19/2022
Plus One, an Optum Company
Chattanooga, TN
United States
Category General Manager
Employee
Full-Time
Industry
Exercise / Fitness
Job Description

Job Overview:

We are currently seeking a temporary interim General Manager with a passion for supporting healthy lifestyle habits to work at a high profile company’s fitness center located in Chattanooga, TN.

This temporary position is approximately three months. The shift hours are full time.

A Workplace Well-being General Manager manages and directs all operations, staffing, revenue and expense goals, and marketing aspects of the site. He or she acts as a direct liaison between Workplace Well-being and the Client’s supervising department. [Assumes the key responsibility/assist the Client Coordinator] in the marketing, promotion, planning, and staffing all programs. Although the General Manager will spend less time on the site floor than the rest of the staff, he or she will maintain a high profile with both staff and members.

  • Implement and follow all Workplace Well-being and Client policies and procedures as outlined in the Team Member Manual.
  • Respond to member/guest suggestions, concerns, and complaints in a timely, professional, and consistent manner while providing the gold standard in customer service. Take ownership of challenges by finding the appropriate team member who can directly assist, if unable to provide efficient support to member/guest.
  • Has primary responsibility for full cycle human capital inclusive of hiring, coaching, motivating, scheduling, training, developing, evaluating, firing and assigning projects and workload to staff.
  • Ensure the staff is providing gold standard customer service and quality programming to the membership.
  • Encourage and support staff to pursue advanced training, development and growth opportunities, and to apply for eligible job opportunities within Workplace Well-being.
  • Complete internal development courses through learning management platform.
  • Provide leadership to set the tone and personality of the site.
  • Enhance staff retention by making it a motivating and engaging place to work with professional development opportunities.

Requirements:

  • A bachelor’s degree with two to three years of management experience.
  • Ability to multi-task, execute time management and problem-solving skills, organization and follow-up skills.
  • Ability to hire, coach, train and develop staff.
  • A thorough knowledge of financial reporting such as budgeting, forecasting, and strategic business planning.
  • Prior experience in corporate fitness setting and/or spa setting.
  • Current CPR/AED and First Aid certification.
  • Competent with Microsoft Suite (Word, Excel, Power Point, Outlook) and finance/payroll systems.
  • Full COVID-19 vaccination is an essential requirement of this role. Plus One, an Optum Company will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.