P/T Remote Health Coach Digital Health Heart Health StartUp (Contractor)

Job Posted 3/27/2024
Ucardia Inc.
Dallas, TX
United States
Category Health Coach
Experience Required
Degree Required
Healthcare / Health Services
Application Closing Date
Job Description
Fully remote role.

Ucardia is on a mission to support the best possible heart health for those who have cardiovascular disease or have experienced a cardiac event as well as those who are focused on prevention and want to improve their heart health overall. We serve employers, payers, health systems, and our program is also available directly to consumers. Ucardia believes in fully leveraging technology and highly-credentialed human coaches to deliver our programs virtually to participants at home or wherever it’s most convenient for them.

We’re seeking Heart Coaches who are either experienced Exercise Physiologists OR are NBC-HWCs who are also Certified Personal Trainers or Registered Dieticians for immediate and future hire to provide a top-notch, high-touch personalized experience that helps our program participants who are interested in preventing cardiovascular disease or who have CVD create sustainable heart healthy habits. This will occur with a focus on fitness along with stress reduction, nutrition, weight management and sleep.

Part-time, Contract: 15-20 hours per week.=

Location: Fully remote within the continental U.S.

What You’ll Be Doing:

  • Supporting the delivery of an app-based digital health program for an assigned caseload of participants focused on heart health including proactive participant outreach via text to build rapport, engage the newly-onboarded, sustain their program engagement and satisfaction and maximize outcomes.
  • Co-create each participant’s heart health vision, short-term and long-term SMART goals and action plan anticipating obstacles and holding them accountable using your full coaching toolkit as needed.
  • Conduct live video coaching sessions and check-in sessions; carry on a meaningful text-based coaching session if so desired by the participant.
  • Adjust participants’ on-demand video-based exercise programs as needed based on client preferences, feedback and changes in health or capabilities to customize their experience and keep them safely progressing towards their goals.
  • Demonstrate equipment and/or exercises via live video calls with participants upon request
  • Provide vetted resources and/or evidence-based answers to participant questions within scope of practice.
  • Collaborate with Ucardia Exercise Physiologists and Clinical team on complex participant situations.
  • Contribute to development of coaching best practices, exercise session enhancements, app enhancements and optimizing processes and systems.

What You Bring to the Table:

  • Nationally Board-Certified Health and Wellness Coach (NBC-HWC)--those registered for the Spring 2024 exam may also be considered.
    • Must have at least one year of actively coaching adult clients in an app-based digital health program
    • High volume virtual coaching experience with responsibility for proactively outreaching and engaging an assigned caseload
    • Experience professionally coaching by video AND text
  • ALSO either a Certified Personal Trainer or Registered Dietician; ACE, NASM or ACSM CPTs preferred.
    • Must have at least one year of actively training adult clients 1:1, virtually preferred.
  • Ability to work a flexible schedule–evening and some weekend hours weekly are a must-have; some daytime hours are also possible around peak client needs such as lunchtime and before work.
  • Commitment to delivering a top-notch experience with every participant interaction
  • Empathetic, non-judgmental coach approach always
  • Comfortable pivoting as needed in a dynamic, early-stage startup environment
  • Passion for the heart health space
  • Ability to contribute to program content in your area of expertise as needed

Bonus Points for:

  • Experience working with adults with cardiovascular disease
  • Previous start-up experience
  • Bilingual - Spanish
  • G-Suite, Slack experience

No recruiters please.

The candidates selected for this position will be subject to pre-employment drug screening and a criminal background check.

Ucardia, Inc. is an Equal Opportunity Employer.